FAQs

Below is a list of frequently asked questions by visitors while on tour

If you need any other information, please refer to these frequently asked questions to get more information!

How do I pay?

We accept Master Card and Visa Card through our secure online card payment, and wire transfer (bank transfer) to our bank account. Please ask our travel consultant to provide the details of each kind of above payment method when you are ready to pay. 

Are there any special advantages in buying tickets in advance online?
Can I book special offers over the phone?
Once I have booked, can I amend my booking?
I have booked a tour with my relative's credit card; however the voucher says "Client must carry the transaction card on the day of travel". What are my options in this situation?
I have booked on-line. How do I get my ticket/voucher?
Can I have a tailor-made tour?
How can I book a tour?
Are there any hidden costs, which are not mentioned? Any tipping required?
Who is my guide?
How about transportation?
When is the best time to have a trip to Vietnam?
What is the time difference?
How safe is Vietnam?
Any recommendations for eating in Vietnam?
What kind of currencies should you recommend?
Where can I change money?
Is it better to use dollars or dong for daily expenses?

VIETASIA TRAVEL