FAQs

Below is a list of frequently asked questions by visitors.
If you need any other information, please refer to these frequently asked questions to get more information!

What are the advantages of our private tours?

For our private tours, you will benefit from more flexibility and advantages included:

  1. Private guide, driver and vehicle are for your exclusive use; no matter you are individually, or in a family or friends group. The tour is run exclusively for you without strangers.
  2. We can customize an itinerary to meet your specific interests/ wishes, that is, you can choose your favored hotels, sightseeing spots, the tour length, means of transportation, budget, etc, free of charge.
  3. Start the tour on any date you want.
  4. Private transfers during the tour are offered, including airport/train station transfer, hotel-attractions round trip transfer, except for some kind of trips like overnight Halong Bay cruise or overnight Mekong River cruise where the sharing shuttle transfer is a part of the cruise trip.
  5. The sightseeing during the tour could be based on your own timetable and pace. Flexible to change at your short notice.
  6. Ideal for couples, families with children, group of friends, people who need considerate care and assistance, such as the elderly, the disabled, etc.
What should I do to have a good trip and how can I save money?
Who need and Who do not need a Visa to Vietnam?
Who is VietAsia Travel?
Can I have a tailor-made tour?
When is the best time to visit Vietnam?
How safe is Vietnam?
How can I book a tour?
Do I face language problems? Can I get by speaking English?
Can I use mobile phone in Vietnam and in other Southeast Asia country?
Can I pay by credit card in Vietnam?
Where can I exchange currency?
Is it better to use dollars or dong for daily expenses?
What should I pack before going to Vietnam?
What are the World Heritages in Vietnam?
How about tipping in Vietnam? When should we tip?
Do you have any suggestion about giving gifts?
What sort of souvenirs are available to bring home?
Can I rent a bike and ride myself?
Can I drive a car in Vietnam?
Can the driver speak English and act as a guide?
We have Life insurance; do we need to buy Travel insurance?
How do I pay?
Are there any special advantages in buying tickets in advance online?
Once I have booked, can I amend my booking?
I have booked a tour with my relative's credit card; however the voucher says "Client must carry the transaction card on the day of travel". What are my options in this situation?
I have booked on-line. How do I get my ticket/voucher?
Are there any hidden costs, which are not mentioned? Any tipping required?
Who is my guide?
How about transportation?
What is the time difference?
Any recommendations for eating in Vietnam?
What kind of currencies should you recommend?

VietAsia Travel