Heritage Line The Jahan Cruise
Cruises level: Vietnam Cambodia Cruises Cruise Build: 2011 No of cabins: 26 cabins
Great for: Single, Family with kids, Family with teens, Group of friends, Old couple, Young couple
Check Cabins & Rates
Book now to get this fantastic price
Special Features Heritage Line The Jahan Cruise
Cabins and rates
Full Itinerary
Heritage Line The Jahan Cruise 4 days Saigon to Phnom Penh
Highlight
Day 1: SAIGON – MY THO – CAI BE
Day 2: CAI BE – SA DEC – CHAU DOC
Day 3: CHAU DOC – BORDER CROSSING – PHNOM PENH
Day 4: PHNOM PENH
Heritage Line The Jahan Cruise 4 days Phnom Penh to Saigon
Highlight
Day 1: PHNOM PENH - BORDER CROSSING - TAN CHAU
Day 2: TAN CHAU - MY AN HUNG - SA DEC
Day 3: SA DEC - CAI BE - MY THO
Day 4: MY THO - HO CHI MINH CITY
Heritage Line The Jahan Cruise 5 days Siem Reap to Phnom Penh
Highlight
Day 1: SIEM REAP - TON LE RIVER
Day 2: KAMPONG CHHNANG - KAMPONG TRALACH - KAMPONG CHAM
Day 3: KAMPONG CHAM - OKHNA TEY - PHNOM PENH
Day 4: PHNOM PENH
Day 5: PHNOM PENH
Heritage Line The Jahan Cruise 5 days Phnom Penh to Siem Reap
Highlight
Day 1: PHNOM PENH
Day 2: PHNOMPENH - ANGKOR BAN - KAMPONG CHAM
Day 3: KAMPONG CHAM - WAT HANCHEY
Day 4: KAMPONG CHAM - KAMPONG CHHNANG
Day 5: TONLE SAP - SEAM REAP
Heritage Line The Jahan Cruise 8 days Saigon to Siem Reap
Highlight
Day 1: SAIGON - MY THO - CAI BE
Day 2: CAI BE – SA DEC – CHAU DOC
Day 3: CHAU DOC – BORDER CROSSING – PHNOM PENH
Day 4: PHNOM PENH
Day 5: PHNOM PENH – KAMPONG CHAM (MEKONG)
Day 6: KAMPONG CHAM (MEKONG) – KAMPONG CHHNANG (TONLE)
Day 7: KAMPONG CHHNANG – TONLE LAKE
Day 8: SIEM REAP
Heritage Line The Jahan Cruise 8 days Siem Reap to Saigon
Highlight
Day 1: SIEM REAP - TONLE SAP - KAMPONG CHHNANG
Day 2: KAMPONG CHHNANG - KAMPONG TRALACH - KAMPONG CHAM
Day 3: KAMPONG CHAM - WAT HANCHEY
Day 4: PHNOM PENH
Day 5: PHNOM PENH - BORDER CROSSING - TAN CHAU
Day 6: TAN CHAU - MY AN HUNG - SA DEC
Day 7: SA DEC - CAI BE - MY THO
Day 8: MY THO - HO CHI MINH CITY
Important notes
Facilities & Service
General of Facilities
- Massage
- Fitness room
- Library
- Outside bar
- Sundeck
- Observatory
- Restaurant
- Rowing Boat
- Doctor on call
- Safety box at reception
- Newspagers and magazine
- Tender for sightseeing
- 24-hour Security
- Reception
AddOn Service
- Cruise Add on service
- Bar
- Masssage and Spa
- Boutique shop
- Library
- IDD at the reception
- Turndown service and daily presents
- Laundry service
- Cabin Service (Snack Meals)
Activities on Board
- Walking to villages
- Sightseeing by sampan
- Cycling to villages
- Fishing
- Taichi in the morning
- Movie nights
Cruise Inclusions & Options
Inclusions
- All cruises include group shore-excursions, entrance fees, transportation, tour guide services (English speaking),
- Taxes, fuel, river pilots, port dues,
- Transfers in Saigon and Siem Reap from/to the meeting point to/from embarkation/disembarkation point or vice versa.
- Meals are included full board.
- Drinking water, coffee/tea (from jug) is included all day.
- Fruit juices are included in addition during breakfast.
Exclusions
- Port tax per passenger of 65 USD (levied by Port authorities and port taxes appear on our invoice).
- Crew gratuities (8 USD – 10 USD per passenger per day are recommended).
- Cambodian Visa (available on Upstream cruise only/37 USD)
Booking Cruise Policy
1. Alteration of schedule and cruise itinerary
Though every effort will be made to ensure that the published itinerary is followed as closely as possible, given uncertain river and other local conditions, all schedules and itineraries maybe subject to alterations and delays at short notice.
2. Change point of embarkation and disembarkation
Should it prove difficult to embark or disembark passengers at the scheduled points, RV Jayavarman Cruise is not liable to bear any extra cost of transporting passengers to and from the revised point of joining the cruise or disembarking unless passengers or their agents have purchased a complete package tour which includes land services from us. Any reason for changing the points of embarkation or disembarkation cannot count as a reason for cancelling this contract.
3. Fuel surcharge
Within the ticket price fuel costs have been calculated on average prices as of the publication of this document. Should fuel prices rise by more than 10% the company will be entitled to impose a fuel supplement equivalent to the amount by which the fuel price exceeds the price allowed for in the contract.
4. Deposit
4.1. For booking with less than 10 cabins
If a booking is made more than 95 days prior departure date, a 30% non-refundable deposit must be made at the time of booking. Balance must be made at least 70 days before departure.
If a booking is made less than 95 days but more than 35 days prior departure date, a 75% non-refundable deposit must be made at the time of booking. Balance must be made at least 35 days before departure.
If a booking is made less than 35 days prior departure date, full fare payment must be made within 48 hours.
4.2. For booking from 10 cabins and more
If a booking is made more than 155 days prior departure date, a 30% non-refundable deposit must be made at the time of booking. The 30% (second) payment is made 95 days prior departure. Balance must be made at least 70 days before departure.
If a booking is made less than 155 days but more than 95 days prior departure date, a 30% non-refundable deposit must be made at the time of booking. The 30% (second) payment is made 95 days prior departure. Balance must be made at least 70 days before departure.
If a booking is made less than 95 days of departure date, a 75% non-refundable deposit must be made at the time of booking. Balance must be made at least 70 days before departure.
5. Cancellation by us
In the event that we are unable to provide cruise services to passengers with confirmed bookings or departures where occupancy is less than 5 cabins, RV Jayavarman Cruise reserves the rights to cancel the journey giving all passengers with confirmed bookings 30 days prior notice of this intention. An alternative cruise vessel (similar itinerary and ship category) or an alternative departure date will be offered subject to availability. Any surcharges or difference in cruise prices will be born or reimbursed by RV Jayavarman Cruise. If this alternative date or the alternative vessel is not acceptable to the passenger any down payments made for the cancelled cruise will be refunded. In the event that a passenger has cancelled and paid cancellation fees and RV Jayavarman Cruise subsequently cancels that departure then any cancellation fees (and down payment) will be refunded in full on the request of the passenger.
6. Cancellation by Customer
If you want to cancel your booking, you must inform us via fax or email. The followings cancellation charges will be applied:
6.1. For booking with less than 10 cabins
Cancellations made 70 days or more before departure: 30% charge of total price
Cancellations made 50 to 69 days prior to departure: 50% charge of total price
Cancellations made 35 to 49 days prior to departure: 75% charge of total price
Cancellations made less than 35 days prior to departure: 100% charge of total price
6.2. For booking from 10 cabins and more
Cancellations made 90 days or more before departure: 30% charge of total price
Cancellations made 65 to 89 days prior to departure: 50% charge of total price
Cancellations made 35 to 64 days prior to departure: 75% charge of total price
Cancellations made less than 35 days prior to departure: 100% charge of total price
*In the event of cancellations, wire fees and credit card commissions will be deducted when calculating refunds.
7. Children Price & Extra Bed
Infants below the age of 5 years may sleep in their parent's cabin without extra charge but RV Jayavarman Cruise cannot guarantee the availability of a cot.
8. Insurance
We strongly advise travelers to purchase trip cancellation insurance. In this case, guests will be reimbursed the cost of air tickets and other non-refundable trip payments. We also highly recommend guests to get international medical, baggage loss and delay insurance in the case of bad situations. RV Jayavarman Cruise will take no responsibility for lost or stolen personal belongings.
9. Dietary needs
For travelers with special dietary needs, they should contact with us at least 30 days prior to embarkation. The cruise liner will make the outmost effort to provide special dietary needs and requests basing on product’s availability.
10. Travelers’ responsibilities
All the travelers taking the cruise should take responsibilities towards their fellow passengers and the crew of the Jayavarman Cruise. Travelers should review the conditions of the trip itinerary and have a proper social behavior with fellow passengers and crew members. They should observe all the safety requirements on board and on excursions.
Useful Information
Inportant Info
What is the difference between Upstream and Downstream?
Upstream and Downstream indicate the direction, the Ships will travel. Downstream means from Siem Reap to Saigon. Upstream is the opposite direction from Saigon to Siem Reap.
What is the difference between Low Water and High Water season?
Low water season: The water level goes down and very low in Tonle Sap, so the Ships have to dock in Kampong Cham, where the embarkation and disembarkation will take place. It takes 4.5 hours for our coaches to transfer to the meeting point in Siem Reap (Victoria Angkor Resort & Spa).
For downstream (REP-SGN) we will meet at 08:00am for the check-in formality.
For upstream (SGN-REP) the coaches will drop you off around 13:30pm at Victoria Angkor Resort & Spa.
Low water season is approximate from January to middle of September.
High water season: The Ship could cruise along in Tonle Sap and dock near Siem Reap pier. It just takes 45 minutes for our coaches to transfer to the meeting point (Victoria Angkor Resort & Spa). The embarkation and disembarkation of the Ship will take place near Siem Reap pier.
For downstream (REP-SGN) we will meet at noon (12:00pm) at the meeting point for check in formality.
For upstream (SGN-REP) the coaches will drop you off around 10:00am at Victoria Angkor Resort & Spa.
High water season is approximate from middle of September to the end of December.
High water and low water season just make itinerary timing schedule changeable in Siem Reap, there will be no changes at other destinations.
Do I need to arrange visa before arriving in Saigon or Siem Reap?
For most foreigners visa are needed for both countries. Please check with the Vietnamese and Cambodian embassies in your country.
During the upstream cruises (SGN-REP), Heritage Line could support to arrange Cambodia visa at the border. The visa fee of USD 37 per person (subject to change during public holidays and Cambodia Immigration policy) will be added to their onboard account.
For downstream cruises (REP-SGN), Heritage Line could support to arrange Vietnam visa as well. But as the visa has to be issued in Phnom Penh, the processes is difficult and expensive (visa fee will be advised at the time you request). We strongly recommend arranging Vietnam visa before arrival in Vietnam or Cambodia.
Is an E-Visa accepted in Vietnam and Cambodia?
Please note that both Vietnamese and Cambodian E-Visas are not accepted for waterway entry to either country.
Passengers who wish to obtain their own Visas before the trip must apply directly at a Cambodian or Vietnamese Consulate or Embassy, or by other methods, that will allow them to receive a normal Tourist Visa-for the country they will enter into on the water.
- For upstream journeys (Vietnam to Cambodia) a Vietnamese E-Visa is acceptable for entry by air to Vietnam-but for the water way entry to Cambodia, a Cambodian E-Visa is not acceptable.
- For downstream journeys (Cambodia to Vietnam) a Cambodian E-Visa is acceptable for entry by air to Cambodia-but for the water way entry to Vietnam, a Vietnamese E-Visa is not acceptable.
Passengers who have obtained E-Visas-for the country that will be entered by water-will be required to apply for new onboard and pay all visa fees.
Life on Board
Life aboard the Jahan will read much like a royal tale. As the rays of the morning sun glide across the balcony to your well-appointed room you will be gently rustled from your slumber. It feels like you were taken back to a time when royals slept in whimsical abodes and awoke by the glow of the balmy sun – the mysteries of the day are yet to unfold.
You will hear the pop of a cork and gentle sizzling sound as delectable Prosecco is being prepared to accompany your morning feast. The balcony is the ideal place for your breakfast if you wish for privacy.
With such pleasant interruption to the tranquil surroundings, you are assured that the day – which has only just begun – will be laden with promise. The twists and turns of the Mekong – and the therapeutic cadence of the waves – serve as an inspiration to you. At this stage, you quickly come to the conclusion that you have not experienced anything like this before.
The High Tea, prepared to perfection at afternoon’s, will, once again, bring you back to the days of yore – when men tipped their hats and ladies intermittently covered their visages behind paper fans.
THE RAJ OF INDIA
The boutique British-Indian lobby lounge is the perfect place to kick-back and grab a magazine from our library. WiFi is available as well. The tranquil atmosphere with white, crème and golden tones, wide sofas, comfy chairs, Indian lamps and the Old England styled reception are a throwback to the days of Colonial India.
VICEROY DINING HALL
The Jahan’s elegant Viceroy Dining Hall is located next to the bar on the Terrace Deck and offers al-fresco dining with free style seating. Ascetically designed, the Viceroy Hall is day light flooded with many high windows. The hall in azure side walls, white ceiling with golden borders and elegant finished chairs and tables shows its full royal shine in the evening when British styled luster bathes the room in decent light.
EAST INDIA CLUB
The East India Club is an open funnel bar and lounge which recreates a British-India feel with camel bone in-lays and a unique oriental lamp, replete with Sanskrit carvings, hanging down the middle of the bar. The East India Club is the perfect place to unwind and quaff a drink whilst savoring the splendors of the setting sun.
OBSERVATORY
The Observatory is an elegant, tasteful and welcoming Indian lounge with wide cozy styled diwans. It is the ideal place to “observe” life on the Mekong through the panoramic windows. Play the antique chess game or simply relax after spa whilst munching on some fruit snacks. The Observatory is also used for private functions – candle light dinners.
APSARA SPA
Enjoy exquisite romance and privacy as the Apsara Spa has two treatment rooms. With more than 20 different aroma oils to choose from as well as a variety of fine treatments, our packages are guaranteed to keep you coming back for more.
POOL DECK
The large pool – constructed with intricate Turkish Mosaic floor tiles is an oasis to refresh. Soak in the rays of the sun on restful sun beds. Then, jump into our splendid Jacuzzi and allow the bubbles to caress you.
GYM AND STEAM BATH
Burn away all those extra calories at our gym and steam bath. The bath is a marvelous way to relax with your partner in steamy privacy.
2 Customer reviews for Heritage Line The Jahan Cruise
Excellent
Based on 2 reviews
Score breakdown
Traveler rating
Comments are provided by customers who have previously taken this cruise trip
-
Elaine WUnited Kingdom
5.0 - Excellent
Just can't explain what a wonderful experience this trip was, from Ho Chi Min to Siem Reap, in 8 days, from the minute we checked in we were looked after, the ship is superb with beautiful cabins, only 26 so made for a friendly, sociable trip, the food was excellent and the staff attentive and eager to please, the tours were well organised and we were split into small groups and ..More -
RMAN2656United Kingdom
5.0 - Excellent
Everyday for one week we had a morning tour and then came back to the boat to wonderful luxury lunch, then thy rang a bell in the afternoon and off we traipsed for an afternoon tour. We toured villages, orphanages, markets, museums, temples, cities. We had nothing to organized. They told us when, how and how much to tip. Went on a Luxurious cruise down the Mekong River with the Heritage ..More
Recent viewed cruises